In cooperation with Quality Austria from Vienna experts of Serbian Quality Management and Business Excellence Association-SRMEK has developed training program for supporting and improving integrated management systems. Associations SRMEK holds public and in-house seminars for groups with not more than 24 participants. Seminars have been designed to understand standard requirements with case studies on practical examples.



Index Name of training Days
QA 1 Requirements of ISO 9001 standards 2
QA 2 Documentation of quality systems 1
QA 3 Process modelling technique 2
QA 4 Defining goals methodology 2
QA 5 Management review 1
QA 6 Mesurement of customer satisfaction 1
QA 7 ISO 19011 – Internal audits 2
QB 1 Inspection and testing 1
QB 2 Self inspection 1
QB 3 Calibration equipment for inspection and testing 1
QB 4 Management of tehnological process 1
QB 5 Project management 3
QB 6 Management of sales 1
QB 7 Management of purchasing 1
Index Name of training Days
QTS 1 Understanding the requirements of IATF 16949:2016 2
QTS 2 Internal auditor for IATF 16949:2016 3
QTS 3 Advanced product quality planning - APQP 2
QTS 4 Production Part Approval Process - PPAP 1
QTS 5 Measurement System Analysis - MSA 1
QTS 6 Techniques for application IATF 16949: APQP, PPAP, MSA, SPC i FMEA, together 4
Index Name of training Days
QI 1 EMS – How to implement standard requirements of ISO 14001 2
QI 2 System HACCP – Hazard analysis and critical control point 2
QI 3 ISO 45001 - Management of occupational health and safety 2
QI 4 SO 17025 – Mesurement uncertainty of inspection methods 2
QI 5 Management and Human Resource Development 1
QI 6 Internal auditor for laboratory accreditation (according to ISO/IEC 17025) 2
Index Name of training Days
QT 1 Statistical techniques for quality improvement 2
QT 2 SPC – Statistical process control 2
QT 3 FMEA – Failure Mode and Effects Analysis 2
QT 4 Quality costs 1